Event Details

December 17, 2019 | Town Stages, NYC

Thought leaders from across the nonprofit sector are coming together for a celebration of technology for good. Join us for a day of shared insights, training, and inspiration from the hands-on, best practice work done expanding and advancing nonprofit missions. We'll be exploring data for impact and transformation as we collaborate as an inspired community investing in technology applied to social justice and nonprofit innovation.

We hope you will join us from 8am - 5pm followed by a Power of Us Party open to the entire Nonprofit and Salesforce.org Community in the New York area (space restrictions apply).

Illustration Event Detail

Event Venue

Town Stages, 221 West Broadway Ground Floor, New York, NY 10013, USA

For more information about the event, please email us
aoneill@choyou.fr


Agenda Overview

8:00 - 9:00 am

Breakfast & Registration

9:00 - 9:10 am

Impact & The Power of Collaboration with Lori Freeman, VP Product & Solutions, Nonprofit Cloud, Salesforce.org and Bill Florio , Director Business and IT, New Leaders Org.

9:10 - 9:15 am

The State of Impact with Stevan Simich, CEO, Mogli Technologies

9:15 - 10:00 am

Technology for Good with Prarthana Holburn, Global Digital Officer, UNHCR

The Gender Equality Agenda & Technology in the Private Sector with Anna Falth,UN Women, Senior Programme Manager & Policy Advisor

10:00 - 11:00 am

Impact Stories: These 8-10 minute stories will align with the UN Sustainable Development Goals. Nonprofit organizations will share their top 5 metrics today and where they want them to be 10 years from now: The Future Impact Dashboard.

  • Robin Hood Data Driven and Heart-Led with Patrick Yurgosky, President, Yurgosky and Hao Lu, Database Administrator, Robin Hood
  • WCS Linking impact to resources: Learn About Wildlife Conservation Society Efforts to go from Customer 360 to Impact 360 with Jonathan Palmer, Executive Director, Strategic Technology, Wildlife Conservation Society.
  • ADL A Justice Impact Story: The Fight Against Hate with Raf Portnoy, SVP Technology, Anti-Defamation League.
  • NAACP NAACP Coming of Age, The Oldest and Boldest Leverages Technology for Increased Impact with Derrick Jones, Director, Information Technology Enterprise System, National Association for the Advancement of Colored People
11:00 - 11:30 am

Networking Break

11:30 am - 12:30 pm

Speed-Geeking: Attend up to 4 different 10-minute sessions. Select from 9 different topics focusing on Professional Development, Impact Data or Technology & Tools.

Topics Include:

  • Salesforce.org Innovating for Impact Through Community Collaboration with Amy Guterman, Director and Tyler Woebkenberg, Senior Architect, Impact Labs, Salesforce.org
  • Redeemer City to City Determining Your Greatest Impact and Avoiding Technical Debt with Tim Love, Director of Sales, Candoris and Sarah Davis Grover, Manager, Salesforce Administrator, Redeemer City to City.
  • Community Solutions A Data-Driven Drive to Zero Homelessness with Nicholas Hara, Consultant, Tableau and Jessica Venegas Principal, Strategic Partnerships Community Solutions.
  • SEO Removing Data Silos & Improving Organizational Efficiency with Staci Rice, Idlewild Partners and SEO (Seizing Every Opportunity).
  • Project 8 Data Collaboration Platform Project 8 Data Collaboration Platform Delivers Insights For 17 UN SDGs with Sarah Cummings, The Demand Institute and Amit Patel, Accenture
  • The Salvation Army Ethical Marketing: How The Salvation Army Enhances the Donor Experience with Liju Rajan, Director of Digital Strategies, The Salvation Army Eastern Territory and Travis McCan, Sr. Relationship Marketing Strategist, DEG
  • Salesforce.org Driving Impact with Data and Tech with Andrew Means, Senior Director, Global Impact Data Strategy, Salesforce.org
  • Mogli Technologies Tools for Real Time Data Management with Stevan Simich, CEO, and Rob Blatchley, COO, Mogli Technologies
  • Salesforce.org Not All Evaluations are Equal: Constituent & Beneficiary Feedback with Kelly Hardebeck, VP, Customer Support and Engagement, Salesforce.org
12:30 - 1:30 pm

Lunch & Flash Impact Presentations: These presentations will be fun and fast paced storytelling presentations celebrating the good work our community is doing. Nonprofit organizations will share their stories in 20 slides, 15 seconds per auto-advancing slide for a total of 5 minutes. Prepare for several fun and face-paced customer success stories!

  • Accenture Lightning the Way: Intelligently Tailoring Your Beneficiary's Journey with Clare Robinson and Amit Patel, Accenture
  • Mobilepath Mobile Movement: A Text Solution to Reach People In Need Anytime, Anywhere with Jeffrey O’Brien, Founding Partner, Mobile Pathways and Mark Patterson, CEO, Fíonta.
  • Big Brothers & Big Sisters of America Technology Doesn't Transform Organizations, People Do with Jarrod Bell, CTO, Big Brothers & Big Sisters of America, Jessica Langelaan, VP of Non-profit Solutions, Traction on Demand.
1:30 - 2:00 pm

The Build Tank The Perfect Team: Setting Up the Partner and the Customer for Collaborative Greatness with Sam Dorman, Co-Founder, The Build Tank.

2:00 - 3:30 pm

Workshops: Roll-up your sleeves and work with Impact Experts on these crowd-sourced workshops. Specialists will be prepared to lead your most important subjects around Professional Development, Impact Data or Technology & Tools

3:30 - 3:45 pm

Networking Break

3:45 - 4:35 pm

Impact Stories

  • American Jewish World Service The ‘Aha’ moment: 360º constituent feedback, with Eric Magnuson, Director of Solutions Engineering, Exponent Partners and Corey Lutsky, Director of Information Technology, American Jewish World Service
  • The LGBT Center The Theory of Change with Jeffrey Klein, Chief Strategy Officer, The LGBT Center.
  • Hudson link for higher education in Prison The Metrics of Transformation with Measuring the Impact of Offering College Degrees to People in Prison with Dr. Lila McDowell, Deputy Director, and Damian C. Rossney, Project Manager, Hudson Link for Higher Education in Prison.
  • Salesforce.org Salesforce.org & the UN Sustainable Development Goals at DOT org with Traci DePuy Senior Director, Global Event Strategy at Salesforce.org
4:35 - 5:05 pm

Closing Keynote: Barriers, Blind Spots and the Potential to Do Things Differently: The Opportunity to Increase Impact with Customer-Centricity with Jan Kaderly, A Line Strategy.

5:30 - 8:00 pm

Power of Us Party


If you are interested in presenting at IMPACTech, please share how your organization is measuring impact via our

Call For Proposals



Strategic Partner

Platinum Sponsors

Gold Sponsors

Accenture Partners
Candoris Partners

Idlewide
Traction Partners

Silver Sponsor



Speed Geeking Sponsor

Messaging Sponsor

Appirio
Mogli SMS

Sponsorship opportunities at IMPACTech

Sponsorships for IMPACTech are by application and subject to approval.
For more information, please email us

aoneill@choyou.fr

Victoria Adkinson

Victoria Adkinson

Director of Client Services, Yurgosky

Victoria Adkinson (Tori) has more than 10 years experience working in the consulting and nonprofit industries. At Yurgosky, Tori has worked on over 100 strategic technology implementations and recommendations, and oversees all of the organization's client services work. Prior to joining Yurgosky in 2015, Tori spent 5 years helping launch Grameen America, now the nation’s leading nonprofit microfinance institution. Before her transition to the nonprofit world, Tori worked as a Consultant serving the financial services industry. Tori holds a degree in International Politics and Economics from Middlebury College and divides her time between LA, NYC and Vermont.

Jarrod Bell

Jarrod Bell

Chief Technology Officer, Big Brothers Big Sisters of America

Jarrod Bell joined Big Brothers Big Sisters of America as Chief Technology Officer in 2017. Prior to his current role, Jarrod served as the Chief Information Officer at the San Francisco Opera. As a member of the organization’s executive management team, he provided strategic business technology recommendations, planning, and implementation. He led several transformative projects, including a “work anywhere” initiative, a complete infrastructure migration to the cloud, a major website redesign, and the implementation of a market-leading security management program.

Prior to his role with the San Francisco Opera, Jarrod served as the Director of Information Services and Technology for Telwares, an IT services and network cost optimization provider based in San Francisco. In this position, he was responsible for guiding strategic information systems and business intelligence initiatives. He joined Telwares in 2002, and managed all aspects of Telwares’ information technology and services.

Prior to joining Telwares, Jarrod served as Managing Partner of Incite Technology, an IT consulting firm. In this role, he led the design and implementation of multiple business systems, business process improvement, and the deployment of call center platforms. He was involved as an early adopter of desktop and server virtualization as well as cloud services offerings.

Jarrod studied Ocean Engineering at Florida Atlantic University. He is an enthusiast of technology, endurance sports, and the arts.

Rob Blatchley

Rob Blatchley

Chief Operating Officer, Mogli Technologies

Rob Blatchley is an accomplished product leader with extensive experience in development, management and deployment of Big Data, Mobile and Messaging Applications. He has led agile teams in building / deploying mission critical internal applications, worldwide mobile applications, big data products and Salesforce AppExchange products. Rob is passionate about learning from customers and prospects to drive new products, partnerships and pricing models in competitive environments

Aimee Cubbage

Aimee Cubbage

Senior Principal, Attain

Aimee Cubbage is a Senior Principal with Attain focused on the Nonprofit and Education sectors. Aimee is passionate about partnering for impact with Attain's clients and other partners within the Salesforce ecosystem. Over the last six years, Aimee has led the Attain Salesforce Implementation team in transformative implementations leveraging the power of the platform and providing strategic management consulting services paired with deep technical expertise to create client success at scale. Prior to entering the nonprofit sector, Aimee spent the first 15 years of her career in the Federal sector with a focus on technology including Agile software developemnt, program management, strategic planning, and quality assurance. Aimee holds a B.A. in English from Texas A & M University and resides near Annapolis, Maryland.

Sarah Cummings

Sarah Cummings

Manager, Project 8

Sarah Cummings currently manages Project 8, a global data platform for the Sustainable Development Goals, which was co-founded by Nielsen, The Demand Institute, and The Conference Board. She has presented Project 8 at Dreamforce (2018 and 2019) and the SDG Global Festival of Action. Prior to this role, Sarah worked in Shanghai in Nielsen China’s Innovation Practice, a division of Nielsen focused on new product innovation. She led pricing and portfolio studies for major consumer packaged goods companies in China.

She has also worked in Beijing and Washington, DC, and has traveled to more than 70 countries. Sarah received her BA in China in the Global Economy from Hobart and William Smith Colleges in Geneva, New York.

Traci DePuy

Traci DePuy

Senior Director, Global Event Strategy at Salesforce.org

Traci DePuy is a strategic leader with over 15 years of event management experience. She has a proven ability to inspire and motivate internal and external teams. Traci excels at building strong relationships, developing high performers to reach the next level in their career, while delivering projects on time and within budget. She is passionate about customer experience, with excellence and quality results.

Sam Dorman

Sam Dorman

Co-founder, Build Tank

Sam Dorman is co-founder of the Build Tank, which helps incubate great technology into the fabric of forward-thinking organizations. The Build Tank's white paper "Resourcing Your Salesforce Product Team" has helped organizations worldwide build internal teams that are game-changers for their technology and their organizational impact. Sam has long made key contributions to the social sector Salesforce community, including writing the original Getting Ready Playbook and helping start The Power of Us Hub.

Anna Falth

Anna Falth

Head of Women Empowerment Principles Secretariat, UN Women

Anna Fälth heads the Secretariat of the Women’s Empowerment Principles (WEPs) and as such manages the EU-funded programme “WE EMPOWER through responsible business conduct in G7 countries”, provides strategic policy and partnership advice, manages the global network for women’s economic empowerment (EmpowerWomen.org), that promotes online collaboration, learning and innovation to advance women’s economic empowerment across the world. She also leads UN Women’s work on STEM, and technology. An economist, Anna has more than 20 years of experience as economic advisor within the UN system, including UNCTAD, UN-DESA and UNDP. She joined UN Women as it launched its operations in 2010. She has a MSc in Economics from Lund University, Sweden, and a Masters in Law and Economic from Hamburg University, Germany.

Anna can be reached at: @afalth @Empower_Women, @WEPrinciples and weps@unwomen.org

Bill Florio

Bill Florio

Director, Business & Information Technology, New Leaders Org

Originally a career wedding videographer Bill Florio transitioned to nonprofit operations in 2007. An accidental admin, Bill moved to New Leaders in 2015 to lead rebuilding their Salesforce instance from scratch. Bill took over Open Source Community Project NPSP Videography in 2017 which has produced over 40 videos covering NPSP, Volunteers for Salesforce and Outbound Funds open source software. Bill is also a Salesforce MVP.

Sarah Grover

Sarah Grover

Salesforce Administrator, Redeemer City

Sarah Grover is the Salesforce Administrator for Redeemer City to City, where she is in charge of administering and supporting all departments, affiliates, and networks when using Salesforce. Both Salesforce Administrator Certified and a Trailhead Ranger, Sarah strategically plans and executes the Salesforce growth plan for CTC, provides group and personal trainings, and trouble shoots day to day issues with the database.

Sarah has a Masters in Library and Information Sciences from Pratt University. She has lived in NYC for 15 years. In her downtime she enjoys reading, traveling, listening to podcasts, and chasing her toddler around Central Park.

Amy Guterman

Amy Guterman

Director, Salesforce.org Impact Labs

Amy Guterman believes in the power of design to create positive change in the world. At Salesforce.org Impact Labs, she leads a collaborative program to co-design innovative technology solutions that address the toughest social issues facing us today. To date, Amy’s work has focused on addressing complex, ambiguous problems by surfacing and translating stakeholder insights into strategic visions and scalable technology solutions in the social sector. Prior to joining Salesforce, Amy led cross-disciplinary innovation programs across a range of subject matter from the private and public sectors. The programs she led leveraged open innovation methodology and ethnographic research to tackle challenges ranging from reducing violence in Chicago to redesigning health information systems in low to moderate income countries. Her work has been featured in publications such as FastCo, Wired, and The Verge and recognized internationally by the Bill & Melinda Gates Foundation and the White House.

Rosanne Haggerty

Rosanne Haggerty

President & CEO, Community Solutions

Rosanne Haggerty is the President and Chief Executive Officer of Community Solutions. She is an internationally recognized leader in developing innovative strategies to end homelessness and strengthen communities. Community Solutions assists communities throughout the US and internationally in solving the complex housing problems facing their most vulnerable residents. Their large scale change initiatives include the 100,000 Homes and Built for Zero Campaigns to end chronic and veteran homelessness, and neighborhood partnerships that bring together local residents and institutions to change the conditions that produce homelessness. Earlier, she founded Common Ground Community, a pioneer in the design and development of supportive housing and research-based practices that end homelessness. Ms. Haggerty was a Japan Society Public Policy Fellow, and is a MacArthur Foundation Fellow, Ashoka Senior Fellow, Hunt Alternative Fund Prime Mover and the recipient of honors including the Jane Jacobs Medal for New Ideas and Activism from the Rockefeller Foundation, Social Entrepreneur of the year from the Schwab Foundation, Cooper Hewitt/Smithsonian Design Museum’s National Design Award and Independent Sector’s John W. Gardner Leadership Award. She is a graduate of Amherst College and Columbia University’s Graduate School of Architecture, Planning and Preservation.

Nicholas Hara

Nicholas Hara

Support Analyst, Tableau

Nicholas Hara has been with Tableau since 2013 and spends most of his time as the Support Analyst using Tableau Desktop to analyze Tableau data about Tableau customers. He is passionate about practical applications of data and gets overly excited about large data set releases. Political economy is his jam, and he is always excited to discuss common pool resources, water rights management policies, and the intersection of data and civic policy.

Kelly Hardebeck

Kelly Hardebeck

VP Customer Support & Engagement

Kelly Hardebeck brings 13 years of experience working directly with nonprofits and Salesforce. Before joining Salesforce.org in 2016, she was Director of Services at Cloud for Good and worked with a range of nonprofit clients. As Director of Application Development for Year Up, Kelly led the organization’s Salesforce initiatives as the organization expanded from 4 to 16 sites. Kelly previously worked for Microsoft in Microsoft Consulting Services and was a technical evangelist in the Office product group.

Prarthana Holburn

Prarthana Holburn

Global Digital Officer, UNHCR

Prarthana Holburn serves as Global Digital Officer at UNHCR, the UN Refugee Agency. Her remit is to strategically support UNHCR’s offices and teams to ensure that digital channels and platforms are used most effectively to achieve UNHCR's communications, advocacy and fundraising targets, at a time when displacement is the highest on record.

Prior to UNHCR, Prarthana has experience working in digital marketing and communications on both the brand side and on agency side. She has helped brands across a number of industries to build engagement, income and loyalty through digital channels. She has worked on campaigns and digital strategies for the retail, services, education, hospitality and iNGO sectors. Prarthana has worked cross-functionally on digital projects across the globe and has experience working with the Americas, Europe, MENA, Africa and APAC.

Derrick Jones

Derrick Jones

IT Director and Salesforce Administrator, NAACP

Derrick Jones is the IT Director and Salesforce Administrator at the National Association for the Advancement of Colored People (NAACP). Jones is passionate about implementing and providing the necessary technological tools to help grow and efficiently service NAACP members and their communities. He works closely with COO, Denese Carroll, to bring the vision of the President and CEO, Derrick Johnson, to life as they continue the massive effort of complete digitization of the Association. Technological advancement is so important that he and his team regularly “take the show on the road” to provide training to those states that have local units of the NAACP. D. Jones lives and breathes this stuff, so much so that he’s cloned himself to live in Baltimore, MD and Jackson, MS as that’s where his wife and 3 daughters still reside. He couldn’t do this work without their support. This type of dedication, which can be found throughout the Association, is why the NAACP will continue to grow and prosper as they enter into the digital age.

Jan Kaderly

Jan Kaderly

VP of Public Engagement, Wildlife Conservation

With 20 years of experience in the social cause and cultural sector, Jan Kaderly helps nonprofits transform their engagement strategy. By putting the constituent at the center, she revitalizes marketing programs and enables clients to get the most out of their Salesforce CRM.

As the VP of Public Engagement at the Wildlife Conservation Society (WCS)/Bronx Zoo, she developed the 96 Elephants campaign to stop the ivory trade, a global campaign that generated $11M in small and large donations for elephant conservation.

She engineered aggressive growth for WCS, a lesser-known organization that faced an uphill battle with some of the world’s best known brands. In two years, she doubled a database to 3M high quality names; net revenue from constituent acquisition increased by 330%.

She has driven innovation for the Bronx Zoo, a 100-year-old organization, competing in the fast changing attractions market. Here, she optimized an $20M e-commerce program and achieved a 50% increase in revenue per visitor.

Jeffrey H. Klein

Jeffrey H. Klein, Esq.

Chief Strategy Officer, The LGBT Community Center

Jeffrey H. Klein is the Chief Strategy Officer of The LGBT Community Center. In this role he oversees strategic planning, technology & data systems, private & public fundraising and program evaluation. Jeff is also an Adjunct Professor at Pratt Institute and previously has taught at Columbia University. His courses include Fundraising, Nonprofit Law and Intellectual Property Law. Previously, he has served as the Vice President of Programs & Services for Learning Ally (formerly Recording for the Blind and Dyslexic). While there, he was the functional head and chief strategist for program design, account implementation and customer support. He also has served as a staff attorney and fundraiser for Volunteer Lawyers for the Arts specializing in counseling nonprofit organizations on their legal and business issues. Jeff is a graduate of Fordham University School of Law and is admitted to the New York State Bar. Additionally he holds a BA from Skidmore College.

Tim Love

Tim Love

Director of Sales, Candoris

Possessing the gumption and grit it takes to begin, grow, mobilize and manage a sales team, Candoris Director of Sales – Salesforce Consulting, Tim Love, is no stranger to teamwork. In addition to his collegiate football days at West Virginia University, where he graduated with a bachelor’s in business and criminology and a minor in communications, to his current football coaching volunteerism with a local high school, Tim brings to the team over 16 years of background in telecommunications and connectivity sales management. Thanks to his expertise and strong leadership style, the Salesforce Consulting Team has grown into a force to be reckoned with, blazing a trail into a dynamic and competitive partner network.

Typically armed with an antagonizing smile and a bag of Door Dash lunch, Tim is known by the team for giving both undivided attention and unapologetically honest answers. He is passionate about The Anne Fund – for which he is a board member, binging on documentaries, running his church’s soundboard for the worship team, and traveling with his wife and kids to unexplored territories. Since 2014 he’s been striving to build out the missions of nonprofit and commercial customers across the world. He hopes that Candoris will continue challenging the mainstream idea of a corporate work environment through leading by example.

Hao Lu

Hao Lu

Database Administrator, Robin Hood Foundation

Hao Lu is currently the Database Administrator at Robin Hood Foundation, the largest poverty fighting organization in New York City. He is also a 8 times certified Salesforce Application Architect.

Corey Lutsky

Corey Lutsky

Director of Information Technology, American Jewish World Service

Corey Lutsky, the director of information technology, is responsible for overseeing AJWS’s global technology requirements, including infrastructure, network security, data center, help desk, telecommunications and application development. Corey has an extensive background in information technology, administrative operations, finance and advertising industries. He has 12 years’ experience successfully building and managing IT departments for global institutions. As information technology team lead supervisor at Morgan Stanley, Corey assisted in rebuilding the help desk and support services after 9/11. He was vice president of infrastructure and operations at BBDO, an Omnicom Agency, where he led global IT initiatives and assisted in the internal governance and compliance auditing program. He was the IT director of the Americas for Cheil, the in-house advertising agency subsidiary of Samsung, where his model for an IT service organization and global network is now being rolled out globally throughout the Cheil Worldwide organization. Corey holds a bachelor’s in communications with a concentration in information science from the University of Pittsburgh. Outside of work, Corey enjoys spending time with his wife and daughter, travelling, classic rock music and photography. He is also an advanced scuba diver.

Travis McCan

Travis McCan

Sr. Relationship Marketing Strategist, DEG

Travis McCan worked on all aspects of digital marketing for over 5 years before joining DEG as a Sr. Relationship Marketing Strategist in 2017. Since joining DEG, Travis has worked with both B2B and B2C brands before homing in as the nonprofit specialist. Having nearly a decade experience working for nonprofits he has been able to help brands maximize their fundraising efforts and enhance their donor experience. Outside of his love for marketing, Travis is a proud father of two boys and a bedroom guitar hero.

Lila McDowell

Lila McDowell

Deputy Director, Hudson Link

As the Deputy Director for Hudson Link for Higher Education in Prison, Lila McDowell is responsible for executing the organization’s operational plans and meeting the performance objectives and standards for development, programs, and operations. Lila holds a doctorate in Education and a master’s degree in Educational Research Methodology, both from Oxford University, and a bachelor’s degree in Public Policy from the University of Chicago. Lila is an adjunct professor at John Jay College of Criminal Justice, where she teaches courses on criminology, reentry, and qualitative research methods.

Eric holds an MBA in Sustainable Business from the Bainbridge Graduate Institute and a BS in computer science from Albright College. Outside of work he goes camping with his family, runs as much as possible and drinks fine Northwest brews in Seattle, WA.

Eric Magnuson

Eric Magnuson

Director of Solutions Engineering, Exponent Partners

Eric Magnuson brings 17 years of experience in nonprofit technology consulting, and previously worked for Groundwire, where he led a product initiative developing innovative apps in support of nonprofits. Some of the apps he helped bring to market, such as Volunteers for Salesforce, have become vital tools for thousands of nonprofits. He has also, at various points in his career, consulted to nonprofits on agile-scrum process, content management systems, donation management, online advertising and business plan development.

Eric holds an MBA in Sustainable Business from the Bainbridge Graduate Institute and a BS in computer science from Albright College. Outside of work he goes camping with his family, runs as much as possible and drinks fine Northwest brews in Seattle, WA.

Andrew Means

Andrew Means

Senior Director of Global Impact Data Strategy, Salesforce.org

Andrew Means is a serial social entrepreneur leading organizations that use data and technology to create impact. He currently is Senior Director of Global Impact Data Strategy for Salesforce.org. He is also co-founder of social sector data infrastructure firm BrightHive and founder of professional development organization Data Analysts for Social Good. He has previously held leadership positions at Uptake.org, The University of Chicago’s Center for Data Science & Public Policy, and the YMCA of Metropolitan Chicago. He holds a Master in Public Policy from the Harris School at the University of Chicago. Andrew is a member of the Board of Directors at Ingenuity Inc., VolunteerMatch, and The Wabash Lights, and Chairman of the Board at 10k Windows.

Jeffrey O’Brien

Jeffrey O’Brien

Founder of Mobile Pathways

Jeffrey O’Brien founded the O’Brien Immigration Firm in 2010, with the goal of using a disruptive business focus and cutting edge technology practices to transform traditional immigration law to better serve refugees coming to the US. By merging his interest in database and process management with immigration law, Mr. O'Brien formed a nonprofit, Mobile Pathways, specifically to scale the technology for use by other refugee advocates and the immigrants themselves. All of the technology developed is mobile phone compatible, including a focus on text messaging and WhatsApp, which are the primary methods refugees use to communicate.

Jonathan Palmer

Jonathan Palmer

Executive Director of Strategic Technology, Wildlife Conservation Society (WCS)

Jonathan Palmer is the Executive Director of Strategic Technology for the Wildlife Conservation Society (WCS). Jonathan is a results-oriented professional with over 20 years' experience in IT Management and with a strong focus in strategically aligning technology to the needs of the mission, at all levels. Jonathan is dedicated to applying his strong track record of creating cost-effective, robust IT systems to enhance the mission of WCS and the wider conservation community.

Jonathan has delivered a range of solutions for WCS, including leading several core technology collaborations, implementing Salesforce across multiple business units and enhancing connectivity and networks in 60 countries around the globe. Currently, he leads a number of key initiatives including SMART, the Conservation Social Science Partnership, Wildlife Insights, and WildLabs.

Jonathan has extensive experience covering private, governmental and non-governmental sectors in both the North and the South. This, together with degrees in Mathematics (BSc, Nottingham, UK), Applied Social Sciences (MSc, Oxford) and Geographic Information Systems (MSc, London) and an MBA (Edinburgh Business School), provide Jonathan with a foundation spanning both the technical and human side of ICT.

Before joining WCS, Jonathan worked as a Strategic ICT Adviser to the Ministry of Natural Resources and Tourism in Tanzania and as the software development manager for one of Europe’s leading Service Management software houses.

Jonathan’s personal goal is to take a leading role in delivering technology to support the implementation of the Sustainable Development Goals, with a specific focus on environmental and conservation issues.

Amit Patel

Amit Patel

Director, Accenture

As a leader in Accenture’s Nonprofit Group, Amit Patel helps domestic and international nonprofit organizations and foundations define strategic objectives and then design and implement successful projects that drive value.

With over fifteen years of experience, Amit volunteers with several nonprofits across a range of causes. Passionate about making a difference in solving the challenges facing our communities, he believes that working together across the private, nonprofit and government sectors, we can solve these problems, strengthen our communities, and improve the lives of those we serve.

Mark Patterson

Mark Patterson

CEO, Fíonta

Mark Patterson Mark Patterson has been involved in the software technology industry for his entire career and has spent much of it building and leading teams responsible for designing, implementing, and supporting solutions for clients. He really enjoys engaging regularly with his clients and they know they can call Mark directly at any time. In line with Fíonta values, Mark firmly believes in “doing the right thing”, even if it isn’t the easy thing.

Prior to joining Fíonta, Mark spent nearly 10 years at Aptify, a leading provider of association management systems for large membership organizations, where he served as COO with responsibility for running the day-to-day business. Aptify was acquired in early 2017 by Community Brands and Mark managed the enterprise product group as well as European and Australian sales and consulting businesses. He is a graduate of the University of Maryland, and lives in Washington, DC.

Raf Portnoy

Raf Portnoy

Senior Vice President of Technology, ADL

As Senior Vice President of Technology, Raf Portnoy leads a team responsible for transforming ADL into a 21st century digital organization, inscribing technology DNA into every operational component of ADL. Raf joined ADL in mid-2016 from Safe Horizon, Inc., the largest social services organization in the United States focused on providing support and advocacy to victims of domestic violence and abuse, where he was the Chief Information Officer. Prior to Safe Horizon, he was a founding CIO at the State University of New York Global Center, a newly formed elite think tank focused on issues of globalization and cross-border education management. Previously, Raf was a Principal with the Global Technology Services practice at IBM Global Services. In this capacity he provided IT leadership, strategic direction and visionary guidance to key IBM and industry executives in establishing long-term IT policies, processes and implementation guidelines in support of the organization’s strategic business objectives. Raf holds an MS in Information Systems Engineering from NYU Tandon School of Engineering and a BA in Management Information Systems from Pace University.

Liju Rajan

Liju Rajan

Director of Digital Strategiesr, Salvation Army

Liju Rajan spent 12 years in marketing before joining The Salvation Army as Director of Digital Strategies in 2017. As Director of Digital Strategies, Liju is responsible for updating the experience for all digital touchpoints with The Salvation Army from the website to digital marketing campaigns. Since his start with the Eastern Territory, Liju has overseen a complete rework of the website and the unifying of divisions under a territorial digital marketing program. Outside of his efforts with The Salvation Army, Liju is a proud father and the best fantasy football player north of the equator (so long as key players don’t get hurt).

Staci Rice

Staci Rice

Founder, Idlewild Partners

Staci Rice founded Idlewild Partners in 2015 after having worked as a certified Salesforce.com specialist for nearly a decade. As an official partner of Salesforce.com and Salesforce.org, Idlewild has completed over 150 implementations and projects for a wide variety of philanthropic firms including human services, education reform, and foundations/grantmaking organizations. Staci was first introduced to the Salesforce platform while working for a national education nonprofit organization where she acted as a System Administrator for the National Fundraising team along with ten sites across the country. She lives in Brooklyn with her husband and two children and loves experiencing what the city has to offer.

Clare Robinson

Clare Robinson

Manager, Accenture

Clare Robinson is a manager with Accenture, working over the past five years with commercial & nonprofit clients on Salesforce innovations- from implementations of just 10 users to over 60,000. That’s taken her to Panama to implement NPSP in foodbanks to reduce food waste, monitor volunteers, and increase fundraising, as well as to Switzerland, UK, Kenya, Ireland and across the US to lead large scale implementations and provide coaching for critical architectural decisions. On her favorite days, she’s blazing through Trailheads and creatively solutioning for complex problems. She currently serves as Accenture Development Partnerships’ Global CRM Lead, supporting clients in the international development sector, and is passionate about finding efficiency through technology.

Damian C. Rossney

Damian C. Rossney

Project Manager, Hudson Link

Damian C. Rossney is a Project Manager at Hudson Link and is charged with the managing the internal development of Hudson Link’s Salesforce design and implementation. Mr. Rossney has a degree in business administration from Skidmore College and a background in construction, application development, and prison education. He is proud to work for a non-profit located in the community in which he was born, raised, and now lives.

Stevan P Simich

Stevan P Simich

CEO & Founder of Mogli Technologies

Stevan P Simich has dedicated his career toward delivering strategically and culturally aligned cloud and mobile based technologies to the global impact sector, non profits, education and carbon focused businesses. Prior to starting Mogli technologies, he was involved with the launch of an impact measurement tool built on Salesforce called PULSE that was funded by a coalition of large foundations and in partnership with the Global Impact Investing Network (GIIN) & Rockefeller Foundation IRIS Taxonomy for impact measurement. On his free time Stevan loves adventuring in the mountains of Colorado with his two sons.

Chris Thomas

Chris Thomas

Vice President, Nonprofit Executive Engagement at Salesforce | Board Member at Children's Council of San Francisco

Chris Thomas is interested in how digital enables change in the world. Before joining Salesforce.org, he was Chief Innovation Officer at the Sierra Club, ran the Digital Products Program at Greenpeace International in Amsterdam, and has held leadership roles in both tech startups and Fortune 500 companies. Connect with him on LinkedIn or on Twitter: @cxthom.

Susan Tobes

Susan Tobes

Vice President, Business Development, Exponent Partners

Susan Tobes is charged with leading revenue growth for Exponent Partners. She is responsible for all sales, marketing and partner relationships. Susan has been working in the Salesforce.org ecosystem for over 10 years.

Susan considers herself a change agent and passionate customer advocate. She has a professional interest in the changing landscape of technology for nonprofits and making a social impact.

A 2nd generation native of California she currently lives in the San Francisco East Bay with her husband. In her spare time she enjoys a never ending list of home improvement projects and is a frequent host to her friends and family. She enjoys cooking, gardening, camping, entertaining and traveling.

Tyler Woebkenberg

Tyler Woebkenberg

Senior Technical Architect, Impact Labs

Tyler Woebkenberg is passionate about the power of data and technology to improve people's lives. He is the Senior Technical Architect of Impact Labs, a collaborative program to co-design innovative technology solutions that address the toughest social issues facing us today. Tyler was most recently a solution architect for the Analytics and Einstein AI practice at Salesforce, bringing his technical experience from his past work to customers and clients across every industry, with a special affinity to driving innovation in the social sector for Salesforce.org customers. Tyler previously was a Senior Manager at Accenture as part of their Analytics practice, leading global teams and programs to enhance their organizations with data and analytics. While at Accenture, Tyler participated in projects within Accenture’s social impact organization, Accenture Development Partnerships, which facilitates Public-Private Partnerships and projects, taking him literally around the world to support clients across 6 continents. Tyler’s work, both professional and academic, has been internationally recognized in publications, conferences, and most notably featured at Salesforce's presence at the World Economic Forum in Davos. He holds a B.S. in Computer Science from the University of Cincinnati and an M.S. in Applied Urban Informatics from New York University.

Patrick Yurgosky

Patrick Yurgosky

President, Yurgosky

Patrick Yurgosky is one of the leading thinkers in data and analytics. He regularly writes, teaches, and gives talks on the subject. Patrick leads Yurgosky, where he is able to apply his ideas with the world’s most innovative nonprofits. Patrick has worked with nonprofits for 17+ years, has 14+ years of development experience on Salesforce.com, has published a textbook on data/analytics and has been teaching a graduate class at NYU for the last 8 years and is on the board of the Rutgers Big Data Program. Patrick lives in New York City.